Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") form a legally binding agreement between you ("you" or "User") and Junoon Wellness, Inc. ("Junoon," "we," "us," or "our") governing your access to and use of the Junoon mobile application (the "App") and all related services (collectively, the "Services").

By downloading, installing, or using the App, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, do not download or use the App.

Apple Acknowledgement: You acknowledge that these Terms are between you and Junoon only, and not with Apple, Inc. ("Apple"). Apple is not responsible for the App or its content. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.

2. Eligibility

You must be at least 13 years of age to use the App. If you are under 18, you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf.

By using the App, you represent and warrant that:

• You are at least 13 years of age
• You have the legal capacity to enter into a binding agreement
• Your use of the App does not violate any applicable law or regulation
• You are not located in a country subject to a US government embargo or designated as a "terrorist supporting" country
• You are not listed on any US government list of prohibited or restricted parties

If you do not meet these requirements, you must not access or use the App.

3. Account Registration

3.1 Creating an Account

Certain features of the App require you to create an account. You may register using an email address and password, Sign in with Apple, or, where available, Sign in with Google. When creating an account, you agree to provide accurate, current, and complete information and to keep that information updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to:

• Choose a strong password and not share it with any third party
• Notify us immediately at admin@junoonwellness.com if you become aware of any unauthorised use of your account or any other breach of security
• Ensure you log out of your account at the end of each session on shared devices

We are not liable for any loss or damage arising from your failure to comply with these requirements.

3.3 Guest Mode

You may access limited features of the App without creating an account ("Guest Mode"). Guest Mode functionality is provided without guarantee and may be changed or removed at any time. Account-gated features such as saving progress, personalised coaching, and weekly plans require a registered account.

3.4 Account Deletion

You may delete your account at any time via Settings > Account > Delete Account in the App. See our Privacy Policy (Section 10) for details on data deletion.

4. Subscriptions and Billing

4.1 Free and Paid Features

The App offers both free features and premium features available through a paid subscription. Free features may be used without charge. Premium subscription features require an active paid subscription.

4.2 Subscription Plans

Junoon currently offers a Monthly subscription at $15/month. Current pricing is always displayed in the App at the time of purchase.

4.3 In-App Purchases via Apple

All purchases of premium subscriptions are processed through Apple's App Store using Apple's in-app purchase system (StoreKit). By making a purchase, you also agree to Apple's Media Services Terms and Conditions.

Important billing terms:

• Payment will be charged to your Apple ID account at confirmation of purchase
• Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current subscription period
• Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period at the then-current subscription rate
• You may manage and cancel your subscription at any time through your Apple ID account settings (iOS Settings > [Your Name] > Subscriptions)
• No cancellation of the current subscription is allowed during an active subscription period; you will retain access until the end of that period

4.4 Free Trials

Where a free trial is offered, it begins on the date of subscription and ends at the expiration of the stated trial period. At the end of the free trial, you will automatically be charged the applicable subscription fee unless you cancel before the trial period ends.

4.5 Refunds

All refunds are processed by Apple in accordance with Apple's refund policy. Junoon does not process refunds directly. To request a refund, visit reportaproblem.apple.com.

4.6 Price Changes

We reserve the right to change subscription pricing at any time. Price changes will be notified to you in advance through the App and/or via email. Your continued subscription after a price change constitutes acceptance of the new price.

4.7 Restore Purchases

If you have previously purchased a subscription and need to restore it on a new device, use the "Restore Purchases" function in the App. This connects to Apple's App Store and restores any active subscriptions associated with your Apple ID.

5. Licences

5.1 Licence Grant to You

Subject to your compliance with these Terms, Junoon grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to download, install, and use the App on any Apple-branded device that you own or control, solely for your personal, non-commercial use, as permitted by the Usage Rules set forth in Apple's Media Services Terms and Conditions.

5.2 Restrictions

You may not:

• Copy, modify, adapt, translate, reverse engineer, disassemble, decompile, or create derivative works based on the App or its content
• Remove, alter, or obscure any proprietary notices in the App
• Use the App for any commercial purpose or for any public display (commercial or non-commercial)
• Transfer, sublicence, or otherwise make the App available to any third party
• Use the App in any manner that could damage, disable, overburden, or impair our servers or networks
• Attempt to gain unauthorised access to any part of the App or its related systems

5.3 App Store Terms

The licence granted under Section 5.1 is further limited to use on Apple devices owned or controlled by you and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.

6. User Content

6.1 Your Coach Messages

You may submit messages, text, and other content through the AI coach interface ("User Content"). You retain ownership of User Content you submit. By submitting User Content, you grant Junoon a worldwide, non-exclusive, royalty-free licence to use, store, process, and transmit your User Content solely for the purpose of operating and improving the Services.

6.2 Content Standards

You agree not to submit User Content that:

• Is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
• Infringes any third party's intellectual property rights
• Contains personal information of third parties without their consent
• Constitutes spam or unsolicited commercial communications
• Attempts to elicit harmful, illegal, or dangerous information from the AI coach
• Impersonates any person or entity

6.3 Content Moderation

We reserve the right to review, flag, restrict, or remove User Content that violates these Terms. If your use of the coach is flagged for safety concerns, we may restrict your access to the AI coach and notify you through the App. We are not obligated to store, maintain, or return any User Content.

7. Health, Wellness, and Medical Disclaimer

7.1 Not Medical Advice

Always seek the advice of your physician, physical therapist, or other qualified healthcare provider before beginning any exercise programme, making changes to your diet, or if you have questions regarding any medical condition. Never disregard professional medical advice or delay seeking it because of something you have read or received through the App.

7.2 AI Coach Limitations

The AI coaching feature uses artificial intelligence to generate personalised wellness recommendations. You acknowledge that:

• Coach responses are generated by an AI system and may not always be accurate, complete, or appropriate for your specific situation
• The AI coach is not a licensed medical professional, therapist, psychologist, dietitian, or personal trainer
• Junoon makes no representation that the AI coach's output is equivalent to or a substitute for professional advice from any licensed healthcare provider
• The AI coach should not be used in any situation requiring urgent professional attention

7.3 Physical Activity Risk

Physical activity, including yoga and movement exercises, carries inherent risk of injury. By using the App and following workout or movement guidance, you voluntarily assume all risks of injury. You represent that you are in adequate physical condition to participate in the activities the App recommends, or that you have consulted a healthcare professional where appropriate.

7.4 Postpartum and Medical Conditions

If you are pregnant, postpartum, recovering from surgery, or have a medical condition that may be affected by physical activity, you must consult a qualified healthcare professional before using the App for exercise guidance. You assume full responsibility for ensuring that your use of the App is safe given your individual health circumstances.

8. AI-Generated Content

You acknowledge and agree that:

• Certain content in the App is generated by artificial intelligence
• AI-generated content may occasionally be inaccurate, misleading, or outdated
• Junoon reviews AI systems to maintain quality but does not guarantee the accuracy or completeness of AI-generated outputs
• You should apply your own judgement when acting on any AI-generated recommendation
• You must not rely solely on AI-generated content for decisions that could significantly affect your health, safety, or wellbeing

9. Intellectual Property

9.1 Junoon's Rights

The App, its content (excluding User Content), features, functionality, design, logos, trademarks, service marks, and all underlying technology are owned by Junoon or its licensors and are protected by copyright, trademark, patent, and other intellectual property laws. Nothing in these Terms transfers any intellectual property rights to you other than the limited licence in Section 5.1.

9.2 Feedback

If you submit suggestions, feedback, or ideas about the App ("Feedback"), you grant Junoon a perpetual, irrevocable, worldwide, royalty-free licence to use that Feedback for any purpose without compensation or attribution to you.

10. Privacy and Health Data

Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference. You consent to the collection and use of your information as described in our Privacy Policy, including the optional use of Apple Health data to personalise your coaching experience.

11. Prohibited Uses

In addition to the restrictions in Section 5.2, you agree not to:

• Use the App to engage in any illegal activity
• Probe, scan, or test the vulnerability of the App or our systems
• Use automated scripts, bots, or scrapers to access or interact with the App
• Interfere with or disrupt the integrity or performance of the App
• Attempt to impersonate another user or gain access to another user's account
• Use the App in any way that violates these Terms, our Privacy Policy, or Apple's App Store guidelines

12. Third-Party Services and Content

The App integrates with or links to third-party services including Apple HealthKit, Apple's App Store payment systems, and Anthropic's AI infrastructure. These third-party services are governed by their own terms and privacy policies, and Junoon is not responsible for the practices of third-party services.

Teacher-produced video content and articles available in the App are provided by independent wellness practitioners. Junoon makes reasonable efforts to ensure content quality but does not independently verify all professional credentials of content creators. Content does not constitute endorsement of any specific healthcare approach.

13. Disclaimers of Warranties

THE APP AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JUNOON AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WARRANTIES THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT, INCLUDING AI-GENERATED CONTENT
• WARRANTIES THAT DEFECTS WILL BE CORRECTED

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you in full.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL JUNOON, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• PERSONAL INJURY OR BODILY HARM ARISING FROM YOUR USE OF THE APP OR ANY PHYSICAL ACTIVITY UNDERTAKEN IN RELIANCE ON THE APP
• LOSS OF DATA, REVENUE, PROFITS, OR GOODWILL
• RELIANCE ON AI-GENERATED CONTENT THAT IS INACCURATE OR INAPPROPRIATE FOR YOUR SITUATION
• DAMAGE TO DEVICES OR SYSTEMS

IN JURISDICTIONS THAT LIMIT LIABILITY, JUNOON'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE APP SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO JUNOON IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) USD $50.00.

NOTHING IN THESE TERMS LIMITS LIABILITY FOR FRAUD, FRAUDULENT MISREPRESENTATION, DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, OR ANY LIABILITY THAT CANNOT BE LIMITED BY LAW IN YOUR JURISDICTION.

Apple's Liability: Apple has no warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are Junoon's responsibility alone.

15. Indemnification

You agree to defend, indemnify, and hold harmless Junoon and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to:

• Your violation of these Terms
• Your User Content
• Your use of the App in violation of applicable law
• Your negligence or wilful misconduct

16. Apple-Specific Terms

The following terms apply specifically to your use of the App on Apple devices, as required by Apple's App Store guidelines:

Product Claims: Junoon, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.

Intellectual Property: In the event of a third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Junoon, not Apple, will be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim.

Third-Party Beneficiary: You acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

17. Termination

17.1 Termination by You

You may stop using the App at any time. To close your account, see Section 3.4 and our Privacy Policy (Section 10).

17.2 Termination by Junoon

We may suspend or terminate your access to the App at any time, with or without notice, if:

• We reasonably believe you have violated these Terms
• We are required to do so by law
• Continued provision of the App is no longer commercially viable in our reasonable judgement

Upon termination, the licence granted in Section 5.1 will automatically expire.

17.3 Effect of Termination

Sections 7, 8, 9, 13, 14, 15, 19, 20, and 21 of these Terms shall survive termination. Upon termination of a paid subscription, access to premium features will continue until the end of the paid subscription period, after which access will revert to free features only.

18. Changes to These Terms

We may modify these Terms at any time. If we make material changes, we will provide at least 14 days' advance notice by posting a notice in the App and, where we have your email address, by sending you an email. Your continued use of the App after the effective date of the revised Terms constitutes your acceptance. If you do not agree to the revised Terms, you must stop using the App.

19. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles.

Informal Resolution: Before filing a formal dispute, you agree to attempt to resolve any dispute by contacting us at admin@junoonwellness.com. We will attempt to resolve disputes informally within 30 days.

Binding Arbitration: If a dispute cannot be resolved informally, you and Junoon agree that any dispute, claim, or controversy arising out of or relating to these Terms, the App, or the Services that is not resolved informally shall be resolved exclusively by final and binding individual arbitration, rather than in court, except as expressly set out in this Section. This agreement to arbitrate is governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.) and evidences a transaction involving interstate commerce.

Arbitration Procedure: The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules in effect at the time the arbitration is commenced, as modified by these Terms. The AAA Rules are available at adr.org. The arbitration may be conducted, at your election, through the submission of documents, by telephone or video conference, or in person in the county where you reside or at another mutually agreed location. The arbitrator will have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this agreement to arbitrate. The arbitrator's award will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Arbitration Fees: For any arbitration you initiate, you are responsible only for the consumer filing fee specified by the AAA Consumer Arbitration Rules, and Junoon will pay all remaining AAA administrative fees and the arbitrator's fees and expenses. Each party will bear its own attorneys' fees and costs, except where the arbitrator is authorised by applicable law to award them to a prevailing party.

Your Right to Opt Out of Arbitration: You may opt out of this agreement to arbitrate within 30 days after you first accept these Terms by sending written notice to admin@junoonwellness.com with the subject line "Arbitration Opt-Out" and including your name and the email address associated with your account. If you opt out, neither you nor Junoon will be required to arbitrate, and disputes will instead be resolved in the courts identified in the Jurisdiction provision below. Opting out of arbitration has no effect on any other provision of these Terms.

Small Claims and Individual Basis: Notwithstanding the foregoing, either party may bring an individual claim in a small claims court of competent jurisdiction if the claim qualifies. All arbitrations will proceed on an individual basis only. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.

Exceptions: Nothing in this Section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction where necessary to prevent irreparable harm.

Jurisdiction: For any disputes not subject to arbitration, you consent to the exclusive jurisdiction of the courts located in Delaware.

20. Class Action Waiver

To the maximum extent permitted by applicable law, you and Junoon agree that each party may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, private attorney general, or representative proceeding. The arbitrator may not consolidate or join the claims of more than one person and may not otherwise preside over any form of a representative or class proceeding.

You and Junoon also waive any right to a trial by jury for any dispute that proceeds in court rather than arbitration, to the extent permitted by law.

If a court or arbitrator decides that this Class Action Waiver is unenforceable as to a particular claim or request for relief, then that claim or request for relief (and only that claim or request) will be severed and may be brought in a court of competent jurisdiction, while the remainder of this Class Action Waiver and the agreement to arbitrate will remain in full force and effect. Some jurisdictions do not permit class action or representative action waivers in consumer contracts, in which case this Section may not apply to you to the extent prohibited by law.

21. General

Entire Agreement: These Terms (together with the Privacy Policy) constitute the entire agreement between you and Junoon regarding the App and supersede all prior agreements.

Severability: If any provision of these Terms is held to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force.

No Waiver: Junoon's failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Assignment: You may not assign or transfer your rights or obligations under these Terms. Junoon may assign its rights and obligations without restriction.

No Agency: Nothing in these Terms creates any partnership, joint venture, agency, franchise, or employment relationship between you and Junoon.

Force Majeure: Junoon will not be liable for any delay or failure to perform resulting from causes outside its reasonable control.

Notices: Notices to Junoon must be sent to admin@junoonwellness.com. Notices to you will be sent to the email address associated with your account.

22. Contact Information

For questions about these Terms:

Email: admin@junoonwellness.com

Mailing address: 611 South Dupont Highway, Suite 102, Dover, Delaware

For App Store-related issues or claims: admin@junoonwellness.com